Divi 4 & 5 • HubSpot Tickets • Built-in Analytics

The Knowledge Base Plugin for WordPress & Divi

Build a help center your customers actually use: live search, a floating help beacon, articles that are easy to read and analytics that show you what to write next. Pay once, keep it forever.

  • Live search with highlighted results and keyboard navigation
  • Support tickets created in HubSpot from articles and the help beacon
  • Works with Divi 4 and Divi 5, with your own colors and dark mode
  • Analytics and content health to keep every article fresh
See Plans & Pricing
Explore Features
One-time payment · No subscription14-day money-back guarantee
MAW-KB live search showing matching articles as the reader types

Works with the tools you already use

WordPress

Divi

HubSpot

Slack

  • Live AJAX search, no page reloads
  • One-time payment, no subscription
  • 14-day money-back guarantee
  • WordPress 6.3+ · PHP 7.4+ · tested up to WordPress 7.1

WordPress, Divi, HubSpot and Slack are trademarks of their respective owners. Shown for compatibility only; no endorsement implied.

Core Features

Everything a Help Center Needs

Search, structure, feedback, analytics and integrations in one plugin. Each card opens a page with the details.

Live Search & Reading Experience

Search results as readers type, a table of contents that follows them, related articles and one-click votes. Categories, tags and multiple knowledge bases keep it organized.
All plans

Help Beacon & HubSpot Tickets

A floating help widget with popular articles and live search. When readers still need a person, they open a ticket in your HubSpot portal without leaving the page.
All plans

Design & Divi Support

Your colors, radius, columns and dark mode with a live preview. Clean summary cards on Divi 4 and Divi 5, plus one-click visual presets and template overrides.
All plans · presets from Starter

Analytics & Content Health

Views, searches and votes with trends, plus a review queue, poorly rated articles and searches that found nothing, so you know what to write or fix next.
Starter and up

REST API, Webhooks & Access Control

Read your knowledge base from other apps, send events to Zapier, Make or Slack, and restrict articles to logged-in users or specific roles.
Freelance and up

White Label for Agencies

Rename the plugin, add your logo and colors, and hide MAW branding in the admin so the knowledge base looks like your own product.
Agency and up
See Plans & Pricing
Integrations

Connects to the Tools You Already Use

Tickets go to HubSpot, events go to Zapier, Make or Slack, and your content is available through a REST API.

Articles & Help BeaconReader feedback
→MAW-KB→HubSpot · Zapier · Slack

Tickets

Support tickets created in your HubSpot portal from any article or from the beacon.

Webhooks

Events when articles are published or updated, tickets are created or a search finds nothing (Freelance and up).

REST API

Articles, categories and search as JSON for apps and headless sites (Freelance and up).

Email reports

Scheduled performance reports with content gaps and recommendations (Freelance and up).
  • WordPress 6.3+
  • PHP 7.4+
  • Divi 4 and Divi 5
  • HubSpot Private App token (for tickets)
  • English and Spanish included
MAW-KB article page with table of contents, reading time and related articles
Self-Service

Answer Questions Before They Become Tickets

  • Live search that highlights matches and works with the keyboard
  • Table of contents that follows the reader through long articles
  • Related articles, breadcrumbs and a “Was this helpful?” vote on every article
  • Search never lists articles a visitor is not allowed to open

Explore search and articles →

Content Health

Know What to Write and What to Fix

  • Articles due for review, with one-click “Mark reviewed”
  • Articles readers rate poorly, with the vote ratio
  • Searches with no results, each with a “Write article” shortcut
  • KPIs with trends against the previous period

See analytics and content health →

MAW-KB dashboard: content health with articles due for review and searches with no results
MAW-KB settings: HubSpot tickets integration
HubSpot

Turn Unanswered Questions into HubSpot Tickets

  • Ticket form below every article and in the help beacon
  • Pipeline, owner and default priority set in the settings
  • Honeypot, signed render time and rate limits against spam
  • Requires a HubSpot account and a Private App token

Explore the help beacon and tickets →

Simple Setup

Get Started in 3 Simple Steps

No coding required. A setup wizard walks you through the basics.

1. Install & Activate

Download the plugin from your account, upload it in Plugins > Add New and activate. The 3-step setup wizard opens automatically.

2. Add Your Content

Write articles in the editor or import them from Markdown or JSON files. Organize them with categories and tags.

3. Make It Yours

Pick colors and a preset, turn on the help beacon, connect HubSpot for tickets and place the knowledge base on any page with a shortcode.
See Plans & Pricing
Pricing

Pay Once. Use It Forever.

One-time payment per plan. Updates and support are included for the first year.

Starter

For one site that needs a professional help center
€79/one-time
  • 1 WordPress site
  • Search, Help Beacon, voting and HubSpot tickets
  • Analytics charts & content health
  • SEO schema & meta descriptions
  • Visual presets & template overrides
  • Import / Export (JSON & Markdown)
  • Updates & support for 1 year
  • Access control, REST API & webhooks
  • White label
Get Starter

Freelance

For freelancers who connect the knowledge base to other tools
€179/one-time
  • 3 WordPress sites
  • Everything in Starter, plus:
  • Access control by role
  • REST API
  • Webhooks (Zapier, Make, Slack)
  • Scheduled email reports
  • Priority support
  • White label
Get Freelance

Agency

For agencies that deliver knowledge bases to clients
€399/one-time
  • 25 WordPress sites
  • Everything in Freelance, plus:
  • White label (name, logo, colors)
Get Agency

Enterprise

For organizations that run many sites
€699/one-time
  • Unlimited sites
  • Everything in Agency, plus:
  • For networks of sites and large teams
Get Enterprise

Prices in EUR, VAT included. One-time payment, no subscription.

  • Your license works forever
  • Updates & support included for 1 year
  • Renew for 25% off to keep receiving them
14-day money-back guaranteeIf MAW-KB isn’t right for you, contact us within 14 days of purchase and we will refund you. There is no free trial; the guarantee is how you can buy with confidence.
FAQ

Frequently Asked Questions

Everything you need to know before you buy.

Does MAW-KB work with Divi?

Yes. MAW-KB works with Divi 4 and Divi 5. On Divi, category, tag and archive pages show clean summary cards instead of full articles, and you can hide the Divi sidebar on knowledge base pages. The plugin has its own templates, so the knowledge base also renders when Divi is not your theme.

Do I need coding skills to set it up?

No. A 3-step setup wizard opens when you activate the plugin. You write articles in the normal WordPress editor, and you can place the knowledge base on any page with shortcodes such as [maw_kb_home] and [maw_kb_search].

Which plan do I need, and on how many sites can I use it?

Starter covers 1 site, Freelance 3, Agency 25 and Enterprise has no site limit. Every plan includes the search, help beacon, voting and HubSpot tickets. Starter adds analytics charts, content health, SEO schema, presets, template overrides and import/export. Freelance adds access control, the REST API, webhooks, email reports and priority support. Agency adds white label.

Is it a subscription? What happens after the first year?

No. You pay once and the plugin keeps working. The first year includes updates and support; after that you can renew for 25% off the purchase price to keep receiving them. If you don’t renew, your license and your features keep working.

Do you offer refunds, or a free trial?

There is no free trial, but every purchase has a 14-day money-back guarantee. Contact us within 14 days of purchase and we will refund you.

Do I need HubSpot to use MAW-KB?

No. Search, the help beacon, articles, voting and analytics work without HubSpot. Support tickets need a HubSpot account and a Private App access token with the tickets scope; tickets are created in your own portal.

Can I import the documentation I already have?

Yes, with Starter or higher. Import Markdown files (title, slug, category, tags and excerpt in the front matter) or a JSON export. Importing again updates the articles that already exist with the same slug.

Does it work on a multilingual site?

MAW-KB ships with English and Spanish translations and we run our own test site with WPML active. There is no dedicated WPML integration yet: translated articles are separate articles that you organize with categories.

What are the server requirements?

WordPress 6.3 or higher and PHP 7.4 or higher. MAW-KB is tested up to WordPress 7.1.

What if I need help setting things up?

Every plan includes support for the first year, and Freelance and higher get priority support. Start with the documentation at support.mawplugins.com or write to support@mawplugins.com.

Still have questions?

Can’t find the answer you’re looking for? Our team is happy to help.

Contact Support  ·  View Documentation

One-time payment. No subscription.

Ready to Build a Help Center
Your Customers Will Use?

Live search, a help beacon, HubSpot tickets and analytics in one plugin. One payment, a license that works forever, and a 14-day money-back guarantee.

See Plans & Pricing
Read the Documentation
  • One-time payment, no subscription
  • 14-day money-back guarantee
  • Updates & support included for 1 year