API & Automation

Connect Your Knowledge Base to Everything Else

Read articles through a REST API, send events to Zapier, Make or Slack, and control who can see each article or category.

  • REST API for articles, categories, search and voting
  • Webhooks for published and updated articles, new tickets and searches with no results
  • Restrict articles and categories to logged-in users or specific roles
  • Rate limiting and optional authentication on the API
One-time payment · No subscription14-day money-back guarantee
MAW-KB webhooks settings with the available events
API & Automation

What You Get

Everything in this part of MAW-KB, step by step.

MAW-KB webhooks settings
REST API

Your Content as JSON

  • GET articles, GET articles/{id}, GET categories and GET search
  • POST vote to record a helpful or not helpful vote
  • Optional authentication and a request limit
  • Restricted articles are not exposed to visitors who cannot read them
Webhooks

Events to Zapier, Make and Slack

  • article_published and article_updated when content changes
  • ticket_created when a HubSpot ticket is created from the knowledge base
  • search_no_results when a search finds nothing, as a content gap alert
  • Non-blocking requests with a 10-second timeout; Slack messages use Block Kit
MAW-KB webhooks events
MAW-KB article page
Access

Public, Logged-in or Specific Roles

  • Set visibility per article or per category
  • Restricted articles show a login prompt instead of the content
  • Search, listings and the REST API respect the same rules
Freelance and higher. The REST API, webhooks and access control are available on the Freelance, Agency and Enterprise plans.
FAQ

Frequently Asked Questions

Everything you need to know before you buy.

What endpoints does the REST API have?

Articles (list and single), categories, search and a vote endpoint under /wp-json/maw-kb/v1/. You can require authentication and set a request limit in the settings.

Can I use it with Zapier or Make?

Yes. Paste your catch-hook URL in the webhook settings and choose Enable Webhooks. Slack incoming webhooks are supported too.

Does access control also protect search?

Yes. Restricted articles are left out of search results, listings and REST responses for visitors who cannot read them.

Still have questions?

Can’t find the answer you’re looking for? Our team is happy to help.

Contact Support  ·  View Documentation

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  • One-time payment, no subscription
  • 14-day money-back guarantee
  • Updates & support included for 1 year