Frequently asked questions
Straight answers about licenses, updates, refunds and support for MAW Plugins.
What do I get when I buy a MAW plugin?
You get a license key and access to download the plugin from your account. You activate the key in the plugin on your own site.
Is it a subscription?
No. You pay once. The Pro features of your license keep working, and updates and support are included for the first year.
What happens after the first year?
Your plugin keeps working with all its Pro features. New versions and support stop unless you renew. Renewing adds another year of updates and support at 25% off, and you can renew from your account or from the reminder email.
Can I get a refund?
Yes. You can ask for a full refund within 14 calendar days of purchase, with no reason needed. The details are in the Refund and Returns Policy.
How many sites can I use a license on?
It depends on the plan: Starter covers 1 site, Freelance 3 sites, Agency 25 sites and Enterprise has no limit.
Where do I get help?
Write to support@mawplugins.com or open the support center. Customers can see their licenses and downloads in My account.
What data do you keep about my license?
We keep the license, activation and download records needed to run your license and support you. The Licensing and Download Data Notice lists what we store and for how long.